The essence of the normal accident [is] the interaction of multiple failures that are not in a direct operational sequence.
Charles Perrow Connected to the Carolinas
Source
p. 23
- work
- Normal Accidents, 1984
- year
- 1984
- locator
- p. 23
Cite this record
“The essence of the normal accident [is] the interaction of m…” Charles Perrow. Carolina Quotes, record CQ-A479319620. https://carolinaquotes.com/quote/a479319620
More from Charles Perrow
Multiple leadership, as a stable system of goal determination and policy setting, is most likely to be found in organizations where there are multiple goals and where these goals lack precise criteria of achievement and allow considerable tolerances with regard to achievement. Organizations with a single goal [i.e., proprietary hospitals] or a clear hierarchy of goals provide little basis for multiple leadership. Multiple leadership arises because important group interests diverge, and each group has the power to protect its interests.
Organisations are viewed as systems which utilise energy in a patterned, directed effort to alter the condition of basic materials in a predetermined manner.
The concept of organizational goals, like the concepts of power, authority, or leadership, has been unusually resistant to precise, unambiguous definition. Yet a definition of goals is necessary and unavoidable in organizational analysis. Organizations are established to do something; they perform work directed toward some end.