Carolina QuotesThe operative goals will be shaped by the dominant group, reflecting the imperatives of the particular task area that is most critical, their own background characteristics (distinctive perspectives based upon their training, career lines, and areas of competence) and the unofficial uses to which they put the organization for their own needs.
Charles Perrow Connected to the Carolinas
Source
p. 857
- work
- "The analysis of goals in complex organizations", 1961
- year
- 1961
- locator
- p. 857
Cite this record
“The operative goals will be shaped by the dominant group, re…” Charles Perrow. Carolina Quotes, record CQ-82FD29A2F4. https://carolinaquotes.com/quote/82fd29a2f4
More from Charles Perrow
Unambiguous pursuit of official goals is not likely to be common.
It takes just the right combination of circumstances to produce a catastrophe, just as it takes the right combination of inevitable errors to produce an accident.
Another discipline began to intrude upon the confident work and increasingly elaborate models of the human relations theorists (largely social psychologists) and the uneasy toying with bureaucracy of the "structionalists" (largely sociologists). Both tended to study economic organizations. A few, like Philip Selznick, were noting conflict and differences in goals (perhaps because he was studying a public agency, the Tennessee Valley Authority), but most ignored conflict or treated it as a pathological manifestation of breakdowns in communication or the ego trips of unreconstructed managers.