Unambiguous pursuit of official goals is not likely to be common.
Charles Perrow Connected to the Carolinas
Source
p. 21
- work
- Authority, Goals and Prestige in a General Hospital, 1960
- year
- 1960
- locator
- p. 21
Cite this record
“Unambiguous pursuit of official goals is not likely to be co…” Charles Perrow. Carolina Quotes, record CQ-9D87048D19. https://carolinaquotes.com/quote/9d87048d19
More from Charles Perrow
Organization theory...has been altogether too accommodating to organizations and their power.
Then the works of Max Weber, first translated from the German in the 1940s — he wrote around 1910, incredibly — began to find their way into social science thought. At first, with his celebration of the efficiency of bureaucracy, he was received with only reluctant respect, and even with hostility. All writers were against bureaucracy. But it turned out, surprisingly, that managers were not. When asked, they acknowledged that they preferred clear lines of communication, clear specifications of authority and responsibility, and clear knowledge of whom they were responsible to. They were as wont to say "there ought to be a rule about this," as to say "there are too many rules around here," as wont to say "next week we've got to get organized," as to say "there is too much red tape." Gradually, studies began to show that bureaucratic organizations could change faster than non-bureaucratic ones, and that morale could be higher where there was clear evidence of bureaucracy.
Operative goals designate the ends sought through the actual operating policies of the organization; they tell us what the organization actually is trying to do, regardless of what the official goals say are the aims.