Executives were closely observed at work at their desks, at staff meetings, while talking with inmates or moving about the grounds and so on, and again in the feedback sessions when we gave them findings.
Charles Perrow Connected to the Carolinas
Source
p. 48
- work
- Organization for treatment, 1966
- year
- 1966
- locator
- p. 48
Cite this record
“Executives were closely observed at work at their desks, at …” Charles Perrow. Carolina Quotes, record CQ-31C96EE0F5. https://carolinaquotes.com/quote/31c96ee0f5
More from Charles Perrow
Unambiguous pursuit of official goals is not likely to be common.
The Basic Argument In its simplest form, the argument goes like this: when the tasks people perform are well understood, predictable, routine, and repetitive, a bureaucratic structure is the most efficient. Things can be "programmed," to use March and Simon's term. Where tasks are not well understood, generally because the 'raw material' that each person works on is poorly understood and possibly reactive, recalcitrant or self activating. the tasks are non-routine. Such units or organizations are difficult to bureaucratize.
In research terms, the issue is to examine and explain the variations within and among residential institutions.